The Complaint Process under ISO/IEC 17025:2017 – Webinar Recording
Member price: $93.50
Non-member price: $110.00
Client satisfaction is an important outcome for accredited laboratories alongside the validity of test results. A robust complaint process ensures this important element of client service is adequately addressed in the accredited laboratory.
In this webinar, we will explore ISO/IEC 17025 requirements for the handling of client complaints.
This is a 1 hour webinar.
