How to Manage Difficult Conversations – Webinar Recording

Member price: $93.50
Non-member price: $110.00

Difficult conversations at work can take many forms. It can be telling a client you can’t meet an agreed deadline, talking to a co-worker about inappropriate behaviour, or giving feedback on poor performance. Dealing with difficult conversations can feel like tiptoeing through a minefield.

This webinar covers the skills needed to prepare for and conduct difficult conversations.